Logistics Administrator

Company Profile:

Exertis Ireland is Ireland's largest distributor of IT and Home Entertainment products and related services. As a distributor for many of the world's leading technology brands, we provide a comprehensive choice of products and services from one source. Our 50,000 sq. ft. logistics centre ensures next day delivery on a vast array of products. This is all backed by in-depth local market knowledge and global brand expertise, with specialist divisions that advise on:

• Enterprise - computing, networking, storage and cloud solutions

• Volume business - tablets, notebooks, printers, projectors and storage for B2B

• Retail - home entertainment, computing, accessories, gaming and consumer electronics

• Consumables - printer, copier and fax machine toner and ink cartridges

• Mobile - full category managed solution, covering handsets, tablets and accessories

We are committed to exceeding expectations through best in class customer service and have 30 years of successful relationships to prove it. Our scale and knowledge, combined with our experience across the technology sector, enables us to continue to innovate and deliver market leading services for our partners.

Position Summary:

Reporting to the Operations Manager, this role will provide administrative support to the warehouse functions. The Logistics Administrator is responsible for organising and recording all movement of finished product and conducting reconciliations, maintaining systems and ensuring all data is recorded in the appropriate databases enabling the delivery of best practice service to the client. The Logistics Administrator is expected to maintain a professional and effective relationship with all internal and external parties.

Essential Responsibilities:

• Acting as the point of contact for the logistics team, provide daily operational support to customers, serving as a central communication hub for all forward and reverse logisticsrelated matters

• Pricing, arranging and coordinating transportation services to ensure timely delivery of goods while optimizing transportation costs

• Planning and coordinating time-sensitive deliveries and collections of products using the company's software system, ensuring smooth and efficient operations

• Coordinating and monitoring time-sensitive requests and deliveries, ensuring they are completed promptly and accurately

• Liaising between internal and external clients and shipping companies to resolve any operational challenges

• Cultivate positive relationships with vendors and customers to facilitate smooth returns and prompt resolutions

• Ensuring compliance with applicable regulations and laws governing transport and logistics

• Assessing customer requests to ensure compliance with existing vendors’ terms and condition

• Preparation, support and maintenance of accurate records and documentation in relation to import and export requests within and outside EU and related queries

• Ensure all shipments are shipped off the system and collected each day

• Identifying opportunities to streamline processes, reduce costs, and improve overall logistics efficiency

• Leveraging logistics software and tools to optimise processes, track shipments, and improve decision-making

• Addressing customer inquiries, concerns, and requests related to logistics and delivery

• Ongoing administration and support covering annual leave within the operations team and its functions

• Any other ad hoc duties as required

Knowledge, Skills and Abilities:

• Computer literate, and proficient using MS Office particularly Outlook, Excel

• Ability to organise and prioritise tasks

• Excellent interpersonal and organisational skills

• Meticulous attention to detail, with ability to multitask and problem solve

• Experience working with SAP would be an advantage

• Ability to work on own initiative without supervision, as well as part of a team and diversify across other functions and activities as necessary

• Good interpersonal and communication skills, with an excellent level of verbal and written English

• Flexible approach to work and willingness to work outside normal hours

• Excellent timekeeping and attendance are essential.